Privacy Policy
Last Updated: 12/03/2025
Welcome to LB GIG. Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our freelancer marketplace platform. By accessing or using LB GIG, you agree to the collection and use of your information as described in this policy.
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1. Information We Collect
We collect various types of information to provide and improve our services:
a. Personal Information
• Full Name
• Email Address
• Phone Number
• Billing and Payment Details
• Government-issued identification (for verification purposes)
• Profile information including skills, experience, and portfolio
b. User Content
• Messages and communication between users
• Project details, proposals, and work submissions
• Reviews, ratings, and feedback
c. Technical Data
• IP Address
• Browser type and version
• Device information (operating system, screen resolution, etc.)
• Log files and activity tracking data
• Cookies and tracking technologies
d. Transaction Data
• Payment history
• Project engagements and contracts
• Payout details and earnings
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2. How We Use Your Information
We use your information to:
• Provide Services: Enable freelancer-client interactions, facilitate project management, and process payments securely.
• Enhance User Experience: Personalize recommendations, improve platform functionality, and analyze user behavior.
• Security and Fraud Prevention: Detect and prevent fraudulent transactions, unauthorized activities, and security breaches.
• Customer Support: Respond to inquiries, resolve disputes, and assist users with account-related issues.
• Legal Compliance: Fulfill legal obligations, respond to government requests, and comply with UAE regulations.
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3. Data Sharing and Disclosure
We do not sell or rent user data. However, we may share information with:
• Payment Processors: To process transactions securely.
• Law Enforcement: If required by legal authorities or to comply with UAE laws.
• Service Providers: Third-party vendors assisting in technical, marketing, or operational aspects of the platform.
• Dispute Resolution: Shared with involved parties in case of conflicts between users.
We ensure that all third parties comply with strict data protection policies.
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4. Data Security
We implement security measures, including:
• Encryption of sensitive data
• Secure Socket Layer (SSL) technology
• Firewalls and intrusion detection systems
• Regular security audits and vulnerability assessments
Despite these efforts, no system is 100% secure, and users should take necessary precautions to protect their personal information.
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5. Your Rights and Choices
You have the right to:
• Access: Request a copy of the data we hold about you.
• Update: Modify or correct your personal information.
• Delete: Request account closure and data deletion.
• Restrict Processing: Limit the way we use your data under certain conditions.
• Opt-Out: Unsubscribe from marketing communications.
To exercise these rights, contact us at contact@lbgig.com.
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6. Cookies and Tracking Technologies
We use cookies to:
• Improve user experience and website performance
• Track login sessions and authentication
• Deliver personalized content and advertisements
Users can manage cookie preferences through their browser settings.
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7. Third-Party Links
LB GIG may contain links to external websites. We are not responsible for their privacy practices and encourage users to review third-party policies before sharing personal information.
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8. Children’s Privacy
LB GIG is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware of such data, we will take steps to remove it immediately.
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9. Data Retention
We retain user information for as long as necessary to:
• Provide our services
• Comply with legal and tax regulations
• Resolve disputes and enforce agreements
Once data is no longer required, it will be securely deleted or anonymized.
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10. Changes to This Policy
We may update this Privacy Policy periodically. Users will be notified of significant changes via email or platform announcements. Continued use of LB GIG after modifications indicates acceptance of the updated policy.
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11. Governing Law
This Privacy Policy is governed by the laws of the United Arab Emirates (UAE). Any disputes shall be resolved in the courts of the UAE.
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12. Contact Information
For any privacy-related inquiries, please contact us at contact@lbgig.com.
By using LB GIG, you acknowledge that you have read and understood this Privacy Policy.